Shipping & Delivery

Shipping & Delivery


Tips: Due to the impact of the COVID-19, there may be a delay in global logistics. Thank you for your patience and understanding. Any questions, please click to contact us, we will provide you the fastest service.

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

The time frame of order delivery is divided into two parts: processing time + shipping time. Usually, the processing time will be 1-7 business days. The estimated shipping time by sea from China to the rest of the world are shown below:

 
Countries Port Days
Korea Busan 3
Japan Yokohama, Tokyo 3
Taiwan, China   2
Hong Kong, China   2
Singapore   7
Philippines Manila 7
Indonesia Jakarta 9
Vietnam Ho Chi Minh 7
Cambodia Sihanoukville 10
Thailand Bangkok 10
Malaysia Klang 10
Myanmar Yangon 15
India Nhava Sheva 15
Pakistan Karachi 15
Sri Lanka Colombo 13
Bangladesh Chittagong 18
Australia Sydney 15
Australia Brisbane 20
New Zealand Auckland 20
UAE Dubai 15
Iran Abbas 22
Iraq Umm Qasr 25-30
Kuwait   25-30
Saudi Arabia Damman 20
Qatar Doha 20-25
Amman Sohar 20-25
Israel Ashdod, Haifa 23
Lebanon Beirut 22
Syria Lattakia 30
Turkey Istanbul 25
Russia Novorossiysk 28
Ukraine Odessa 28
Romania Constanza 28
Bulgaria Varna 35
Greece Piraeus 22-25
Albania Durres 35
Croatia Rijeka 30
Slovenia Koper 30
Italy Genova 27
France Fos 28
Spain Valencia 28
Spain Barcelona 30
Portugal Lisbon 37
Egypt Port Said 20
Egypt Alexandria 25
Libya Tripoli 30-40
Algeria Algiers 30-40
Tunis Tunis 30-35
Morocco Tangier 30
Morocco Casablanca 35
United Kingdom Felixstowe 28
United Kingdom Southampton 30
France Le Havre 30-35
Ireland Dublin, Cork 35
Belgium Zeebrugge 30-35
Netherlands Rotterdam 30-35
Germany Hamburg, Bremerhaven 30-35
Denmark Aarhus, Copenhagen 45
Norway Oslo 40
Sweden Gothenburg 40
Poland Gdynia, Gdansk 40
Lithuania Klaipeda 40
Latvia Riga 40
Estonia Tallinn 40
Finland Helsinki 40
Russia St Petersburg 35-40
Sudan Port Sudan 25
Kenya Mombasa 25
Tanzania Dar Es Salaam 25-30
Mozambique Maputo 30
South Africa Durban 23
South Africa Cape Town 25
South Africa Port Elizabeth 30
Namibia Walvis Bay 30
Angola Luanda 45
Gabon Libreville 55
Cameroon Douala 60
Nigeria Apapapa, Tincan 35
Benin Cotonou 35
Togo Lome 35-40
Ghana Tema 35-40
Cote D'Ivoire Abidjan 40-45
Liberia Monrovia 45-50
Sierra Leone Freetow 53
Guinea Conakry 50
Senegal Dakar 40
U.S.A. Long Beach 11-13
U.S.A. Los Angeles 12-14
U.S.A. Oakland 15
Canada Vancouver 14
U.S.A. New York 28
USA Miami 30
USA Houston 20
Canada Montreal 22
Canada Toronto 22
Mexico Manzanillo 20
Mexico Mexico City 25
Guatemala San Jose 28-35
El Salvador Acajutla 28-35
Honduras Puerto Cortes 28-35
Nicaragua Corinto 30
Costa Rica Puerto Limon 28-35
Panama Colon Free Zone 25
Panama Panama City 30
Colombia Buenaventura 25
Colombia Barranquilla 30
Ecuador Guayaquil 30-35
Peru Callao 28
Chile Valparaiso 33
Chile San Antonio 35
Venezuela Puerto Cabello 35
Venezuela La Guaira 35
Brazil Santos 30
Brazil Rio De Janeiro 30
Brazil Paranagua 35
Brazil Salvador 35
Brazil Navegantes 36
Uruguay Montevideo 35
Argentina Buenos Aires 35

FAQ

1. When will my order be shipped?
Average lead time is 4 weeks. With that said, if everything from your order is in stock, it may ship sooner. On the other hand, if items are out of stock and there is not enough available to ship to ensure an average shipping percentage, your order will be held until it can be filled.

2. How much will shipping cost and what methods do you offer?
The shipping cost is based on the weight and destination area. We provide competitive shipping prices for all our customers. Shipping methods available are Ground, Expedited, 3-Day Air, Next-Day Air and Next-Day AM. The shipping methods are available through online and phone orders.

3. What freight companies do you use?
We ship by common carrier and various delivery services (UPS, FedEx, courier, freight and USPS) depending on your shipping location and delivery requirements.

4. Do you provide same-day delivery service?
All orders placed before 3 p.m. GMT +8:00 will qualify for same-day shipping. Orders placed after 3 p.m. GMT +8:00 will go out on the following business day.

5. I just placed my order, is it possible to change my shipping service?
If the product has not yet been shipped you can call us to change your shipping method. Please have a credit card ready as changing the shipping method may increase the cost of shipping. However once the unit has been shipped we are unable to change the shipping service.

6. How can I get my tracking number?
Your tracking number will be emailed to you as soon as your product is packed and ready to ship.

7. What happens if a package is damaged during shipping?
If your package is damaged during shipping we ask that you take a picture of the damaged product and the packaging that it arrived in and email it to [email protected]. We require this in order to be reimbursed from the shipping company. Once received we will work with the shipping company to replace your damaged item(s) as soon as possible.
 

Contact Us

Any further questions? Send us an e-mail with your query or call us:
Tel: 0086- 769-82827404
Email: [email protected]
Mob: 0086-15817481923

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