Return & Exchange

Products

Products

Orders

Orders

Delivery

Delivery

Return & Exchange

Return & Exchange

All refunds will be returned to your original payment account, you can turn to your payment account or bank's Customer Service for the detailed payback policies.

If your order is not yet fullfill, it is possible to exchange for another models. In case that your order is on your way, please return the products in 15 days after your pick up. For more questions, please don't hesitate to reach out

MIDONKEY DO NOT ACCEPT RETURN GOODS WITHOUT PRIOR NOTICE. In fifteen (15) days upon your receipt, customer shall inspect the defects or damages (including shipping damages) during this period. Full explanation please refer to our Terms & Conditions Article No. 9.

Contact our sales team or online Customer Service to get instructions on returning goods.